Kids Academy Childcare
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Childcare Terms and Conditions

Administration Charges
Late child collection after 6pm £10.00 per breach.
Returned direct debit mandate £10.00 per breach.
Security Deposit £50.00 per child registration.

Age of Admittance
0 to 5 year olds.

Car Park
Parents are encouraged to use the drop off zone provided. Users are asked to drive
at a very slow speed and be cautious before setting off. Any vehicle relating to my
family or collectors is parked in the Nursery car park at my own risk.

Changes
We reserve the right to make amendments to the terms and conditions of childcare
without notice.

Child Protection
Any child who attends the Nursery, irrespective of their racial origin, gender,physical or mental impairment, class, religion or cultural background have a right to protection from neglect, physical, sexual or any other abuse and it is our priority to keep children safe from harm whilst in our care.

It is our obligation to require or seek professional advice or actions from the local social services team if we suspect a child is suffering from harm. The Nursery has a full written policy on Child protection is available if required

Clothing and Personal Property
The Nursery does not accept responsibility for loss or damage of personal property brought on to the premises by children or parents.

Parents are requested to send children in easily washable, clearly labeled clothing which is appropriate to the weather conditions. Please discourage your child from bringing items of value to the Nursery.

Complaints
If you have a concern or complaint please make it without delay to the Nursery Manager or Directors.

Delivery and Collection of Children
Children should be delivered by parents/carers into the care of a Nursery Staff Member and entered into the attendance register.

Children will not be released into the care of anyone other than those named on the registration form unless authorised by the parents personally, by telephone or in writing. In addition, a personal visit of introduction by the parents, of anyone who will be collecting the child on occasions is encouraged so we are able to confirm their identity.

Discipline
The Nursery has a written policy available to view on behaviour management. The use of any form of physical chastisement, verbal humiliation, or aggressive handling of a child is not acceptable at the Nursery.

Emergency Treatment
Any child who attends Nursery and has an accident whilst in our care will be given basic first aid treatment by staff. This will include the treatment of minor cuts,bumps or bruises.

All Parents will be informed and required to sign the accident book. In the case of a more serious accident or incident a child will be taken immediately to a doctor or the nearest hospital and parents will be informed.

Any emergency treatment or medical advice will be permitted unless a parent states in writing otherwise. The Nursery does not accept any responsibility for treatment given against Parents wishes if we have not been informed otherwise.

Holidays
The Nursery is closed on Bank Holidays. During the Christmas period the Nursery will close on Christmas Eve at 2pm and New Years Eve at 2pm.

Hours of Opening
The Nursery is open Monday to Friday from 8.00am to 6.00pm, with an optional 7.30am opening and 6.30pm closure on request.

Meals & Snacks
Children will be provided with drinks and snacks at regular morning and afternoon snack times along with three nutritious, balanced meals daily. Menus are displayed on the parents display board.

Milk Feeds and Nappies
Formula bottle feeds should be supplied, prepared and labelled by parents and brought to the Nursery each day where they will be stored at the correct temperature until required. Bottles will be rinsed and sent home every evening for sterilisation. Parents are asked to provide supplies of their preferred nappies when required. These will be tagged with each child’s name.

Off Premises Visits
Staff will occasionally take the children for walks or visits off premises during the course of their sessions in accordance with statutory staffing requirements.

Payment of Fees
Fees are collected by Direct Debit only on the 3rd day of each month. Fees must be paid on the first day of attendance in advance and are calculated on a 51 week basis divided by 12 months to include Bank Holiday deductions.

Non Payment of Fees by the end of the month will result in termination of your childcare contract and loss of childcare place. Where parents have more than one child at the Nursery, a 10% reduction in fees is allowed for the second and subsequent children.

Fees remain payable for periods of absence as the child’s place is kept open and staff and associated costs continue to accumulate.

An initial £50 security deposit will be retained and refundable against final month’s invoice. The deposit is non-refundable in the case of cancellation.

Early Years grant payments for children aged 3 year+ will have their term entitlement deducted monthly from their invoice. Voucher payments will be accepted on a month in advance basis i.e. if your wage date falls after the 25th of the current month the voucher payment will be deductible from the following months invoice. This is due to voucher companies taking 2 weeks to process voucher payments.

Registration
In completing the registration form you are providing us with important information about your child, it is important that this information is correct, if you have any difficulty completing the registration form please contact the Nursery staff who will be happy to assist you.

Sickness
The Nursery reserves the right to refuse to accept children until the Nursery is satisfied they are not infectious. This is to protect other children from cross infection. The Nursery’s exclusion policy is guided by Cheshire and Warrington Community Health Care NHS Trust.

If your child is suffering from a doubtful rash, sore throat, discharge from the eyes or nose or diarrhoea please keep the child at home until the doctor has certified
that the symptoms have disappeared.

If your child is prescribed antibiotics, please keep them at home until 48 hours dosage has been administered in case of adverse reaction to the medication. Antibiotics and medicines will only be administered by Nursery staff after the child has been taking them for more than 48 hours at home, and only then with written authorisation from the parents.

The Nursery will make every effort to notify parents should their child become sick at the Nursery. Senior staff reserves the right to remove the child to hospital in an emergency.

Termination of Contract
If you no longer wish to maintain your child’s place at the Nursery you will be required to give one calendar months’ notice in writing and full fees will be charged for that period. The proprietors reserve the right to exclude a child from Nursery for any breach of contract.